I. Tenant Onboarding
Welcome Mail to tenant
Check Utilities transferred in tenant's name
Obtain Insurance certificate
Capture lease in RealPage and create billing as per the lease agreement
Understand the liabilities of tenant
I. Tenant Onboarding
Welcome Mail to tenant
Check Utilities transferred in tenant's name
Obtain Insurance certificate
Capture lease in RealPage and create billing as per the lease agreement
Understand the liabilities of tenant
II. Tenant Relationship Management
Understand how tenant business setup in plaza is working
Obtain contact details of the people in plaza
Understand the roles of contacts received
Introductory mail to new contacts and monthly touch base
Update Engagement bible wih new tenant details